Happy Tails Pet Policy
The Whitehall Houston welcomes you and your four-legged loved one to Bayou City; allowing one (1) dog weighing 50 pounds or less per occupied room. A non-refundable pet fee of $75.00 will be applied to your guestroom folio at time of check-in. And at check-in - a welcome gift bag of doggie treats and in-room a dog bed for our four-legged friends!
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THE WHITEHALL HOUSTON PET POLICY ACCEPTANCE OF RESPONSIBILITY
The Whitehall Houston will allow one dog up to 50 pounds per standard guest room under the following guidelines:
1. A non-refundable cleaning fee of $75.00, will be assessed per room. Cleaning fee will cover a comprehensive cleaning, including removal of dog hair or odor and carpet shampoo, post departure.
2. Additional charges may apply depending on damage or additional cleaning that is required. Fee will be assessed, guest will be notified and charged according to the discretion of our Housekeeping Department. If the hotel is unable to rent the damaged room due to needed repair, the registered guest listed below shall be responsible for the lost room revenue.
3. Dogs must be on a leash at all times while walking within the hotel premises and must remain on the first floor. Dogs are not allowed inside food service areas or the pool deck. However, they are allowed on Part & Parcel patio for dining.
4. At all times, dogs must be under the supervision of the owner and shall not be left unattended outside of the guest room.
5. Housekeeping services must be scheduled in advance at a time when the dog is not in the room or when the owner is present.
6. If the dog barks, makes other noises resulting in cause of other guest complaint(s), The Whitehall Houston reserves the right to have the owner take the pet to a boarding facility. Relocation of the dog will be at the owner's expense.
7. Any injury caused by the dog to any guests or employees will be the responsibility of the individual signing this form and pet owner. In the event such injury should arise, The Whitehall Houston nor MHI Hospitality, LLC will not be held responsible.
Additional information for you and your four-legged friend:
We welcome you and your family to The Whitehall Houston! You will find that the Bayou City is a dog-friendly city, there are several outdoor parks for you to enjoy with your loved one. Discovery Green is located blocks from the hotel and may be a good pit stop for your excursion and if you need bags just stop by our front desk on your way out.
There are several businesses, restaurants, bars & coffee shops with outdoor spaces designed for you and your companion. For more information, please click here.
If you are feeling a little lost or have questions, please see our Guest Services Desk.
Here is a list to get you started!
