Book Direct Benefits

We guarantee that our website will have the lowest publicly available rates for our hotel. If you do find a lower rate on another website within 24 hours of booking your reservation with us, simply call our reservations line at (713) 739-8800, reference the site and not only will we honor the lower rate, we will discount it by 10%.

Book Now

  • Based on Availability Best Rate Guarantee
    The lowest publicly available rate is always on our site
  • No Hassle Changes & Cancellations
    Work directly with us – no need to wade through endless phone menus, call centers, and third parties
  • Free Room Upgrades
    We’ll automatically upgrade you to the next best available room type
  • No Hidden or Upfront Fees
    Total transparency on room pricing, fees, and taxes – no tricks or hidden costs
  • Exclusive Packages & Experiences
    We often offer packages and experiences you won't find elsewhere online

Terms & Conditions

Terms & Conditions

Reservation must be made via our website or via our reservations call center. All book direct benefits, including room upgrades, early check-in, and late check-out offers, are subject to availability. The Whitehall reserves the right to modify the terms of its book direct benefits, including the Best Rate Guarantee, at any time.

Our Best Rate Guarantee does not apply to the following types of reservations/rates: different room type; different view; different amenities; different check-in/check-out dates; different number of guests; different booking terms and/or cancellation policy; reservations on websites that do NOT disclose the brand, hotel, or room type until the reservation is completed; bookings that don't provide an immediate confirmation upon submitting the reservation request; prices that require a special membership or affiliation to book; any site that requires a login or credit card number prior to viewing or booking the prices; prices that are not bookable; prices that are reflective of unauthorized reselling of a confirmed reservation.

The Whitehall has the discretion to determine if a competing rate is genuinely available and/or does not fall within the excluded reservations listed above. The Whitehall has the sole right to determine the validity of any claim. The Whitehall’s decision is final in the case of a dispute.