Accessibility Statement

For purposes of the American With Disabilities Act, and similar state or local laws, this website (, excluding any third party content, integrations and external websites, makes a reasonable and good faith effort to adhere to the Web Content Accessibility Guidelines, commonly referred to as WCAG 2.1 AA or the then prevailing "Accessibility Standard" as issued and developed by the World Wide Web Consortium (W3C), which sets accessibility standards.

This website is monitored by SiteImprove, a third party authority in web accessibility. SiteImprove routinely scans for issues which are reviewed and remediated frequently.

Your feedback on the accessibility of this website is welcome. If you encounter any accessibility barriers, please contact us promptly at:

The Whitehall Houston
1700 Smith St.
Houston, TX 77002

Accessible features include:

Pool features a pool lift.
Accessibility to Pool Deck via 3rd floor escalator.
Public restrooms have one wheelchair accessible stall with a lower bar assistance and toilet.
Accessible rooms feature roll-in showers and a lowered bathroom vanity with space for a wheelchair.
Handicapped Accessible Registration Desk (lowered for those with mobility issues / wheelchairs).
Handicapped Accessible ramp giving access to Part & Parcel.
There is not a permanent ramp available for access to Atrium level which is located inside the Lobby Level of the hotel. A portable ramp is available upon request.